Whether you’re a solo practitioner, a specialized clinic, or a full-scale hospital, how you serve your patients today needs to keep up with the current healthcare demands.
With the rising demand for remote services, personalized treatment, and faster turnaround times, investing in healthcare web development to build a patient-centric solution can be a game-changer. It can benefit not only your patients but also your staff.
From boosting operational efficiency to better scheduling your patients, the right digital solution can help you focus more on care and less on chaos. In modern times, digitizing your healthcare practice is no longer a luxury but a necessity, and you’ll agree by the end of this article.
Patient-centric healthcare app market
Ever since the COVID-19 pandemic, the adoption of telehealth services has skyrocketed. Quarantine requirements created a huge demand for remote healthcare services, with patients and providers increasingly turning to virtual consultations and remote patient monitoring.
Since then, there’s been a growing demand for personalized treatment according to patients’ individual preferences. Given the widespread use of smartphones, mobile-friendly applications have emerged as convenient tools to bridge patients and healthcare professionals for remote disease management.
By the end of 2024, the patient-centric healthcare market had reached a value of $15.07 billion. Experts project the market to reach $24.83 billion by 2025 and an impressive $646.52 billion by 2035.
The above projections also extrapolate from the growing emphasis on preventive care and wellness as individuals actively seek digital tools for better health management. Even governments and major health organizations are endorsing digital health solutions to provide a conducive environment for the proliferation of patient-centric apps.
As the healthcare industry undergoes this digital transformation, healthcare providers of all sizes must quickly adapt healthcare web development to offer patients tailored healthcare experiences.
Why invest in healthcare web development
If you aren’t already convinced to pursue healthcare web development to offer your medical services, we have more solid reasons to get you on board. Plus, understanding the reasons behind your investment in healthcare web development is crucial for making informed decisions.
Custom medical web applications can provide customers with seamless access to medical services and information. When built to provide personalized interactions, it contributes significantly to the customer experience, boosting their loyalty to your practice and brand.
Additionally, a web solution serves as a repository of extensive data on its users, including your patients. This information, when gathered with patient consent, can provide valuable insights into user behavior, enabling you to make informed decisions for research, development, and service optimization.
With the aid of advanced technologies such as AI and machine learning, this data can be further analyzed to predict potential health issues, personalize the user experience, and automate critical workflows. From timely reminders for appointments, tests, and medications to smart nudges tailored to individual health patterns, your healthcare web platform can evolve into a proactive assistant for your patients.
Benefits of healthcare web application development
Now that you’ve understood the reasons for investing in healthcare web development, let us tell you more about what a custom solution can offer. Depending on the features you choose to integrate, a custom healthcare web application can offer unique experiences to its users, such as:
No more waiting lines
Got a long queue of patients in your reception area?
No matter how good your services are, it’s not an experience any of your patients would look forward to. And let’s not forget the overwhelmed receptionist and irritated front-desk executives from the chaos.
An effective appointment scheduling system can reduce patient wait times and significantly improve (everyone’s) satisfaction. By allowing patients to book appointments online, they can select convenient time slots. This results in organized patient flow and less congestion.
In certain hospital settings, web-based appointment systems have been shown to reduce average waiting times from 98 minutes to just 7 minutes. Patients appreciate reduced delays, and even employees can anticipate the patient influx, allowing them opportunities to optimize with proper resources.
Offer a personalized experience
It’s not uncommon for patients to forget when and how to take their medications, especially if they need to keep track of one too many.
“One in the morning on an empty stomach,” “one with food, or after meals in the evening,” and “one before bed every other night;” who can blame them?
But, missing doses can lead to decreased treatment efficacy and delayed results.
With a custom web development solution, you can ensure your patients stay on top of their care by offering customizable medication reminders. Let them set alerts at specific times according to the practitioner’s guidelines on medication consumption.
By embedding these personalized features into your healthcare web application, you not only assist patients in managing their treatments more effectively but also position yourself as a reliable and patient-centric provider in the healthcare industry.
Health monitoring
Making health monitoring easy and accessible for your patients can significantly improve patient engagement. A centralized dashboard displaying personal and clinical details is common for telemedicine solutions these days. However, you can take patient experience one step further with custom-built features.
For example, lab reports often contain complex medical terminology that can be challenging for patients to understand. You can provide visual reports with simplified jargon in patient-friendly language to empower them to make informed health decisions.
With the help of AI, these systems can also highlight abnormal patterns, explain medical results in plain language, and even suggest follow-up actions. Take CrelioHealth, for instance. Its Smart Reports utilize clear visual elements and straightforward explanations to “bridge the gap between raw data and clear, actionable insights.”
You can also implement real-time monitoring features to allow patients to track vital signs such as heart rate, blood pressure, and glucose levels. With an option to sync wearable health devices, your app can also track continuous data on physical activity, sleep patterns, and more. Instant alerts for abnormal readings can enable timely medical interventions to boost patient outcomes. This can foster patients’ proactive participation in their healthcare management, creating a better sense of control over their health.
Compliance considerations in healthcare web development
The Health Insurance Portability and Accountability Act (HIPAA) sets the standard for protecting sensitive patient data in the United States. Adhering to HIPAA involves implementing robust security measures, including data encryption, access controls, and regular security audits, to safeguard protected health information (PHI). However, recent developments have also introduced significant changes to HIPAA compliance.
On December 27, 2024, the U.S. Department of Health and Human Services proposed new regulations to enhance cybersecurity protections for electronic PHI. Key proposed changes include rigorous security risk assessments, mandatory multi-factor authentication, stronger encryption standards, formalized incident response planning, and more.
When undertaking a healthcare web development project, you must work with developers who keep up with the regulatory landscape. They must also know of any state-specific laws that may impose additional requirements based on your geographical location. For instance, California’s Confidentiality of Medical Information Act and Washington’s My Health My Data Act mandate explicit consumer consent and detailed data-sharing notices.
Hire a healthcare web developer
Healthcare applications aren’t just regular software; they deal with sensitive patient data, strict compliance requirements, and often life-impacting features. Therefore, it’s important to choose your web development partner carefully.
With over seven years of experience, Anglara ensures your customized medical app can deliver top-notch healthcare web services without compromising security, functionality, and quality. Our skilled domain-specific professionals are adept at creating customized solutions that cater to healthcare providers’ unique needs. They have a deep understanding of workflows like appointment scheduling, EMR/EHR integration, medical terminology, and doctor-patient interaction flows.
Additionally, we go beyond just development. Our solutions integrate advanced technologies, such as AI and machine learning, to help your portal become smarter over time. This enables automation of repetitive tasks, analysis of patient data for deeper insights, and the delivery of personalized user experiences.
Every platform we develop is HIPAA-compliant from the ground up, ensuring patient privacy, regulatory alignment, and future-proof scalability. When you partner with Anglara, you’re not just getting a development team; you’re gaining a digital health technology partner focused on innovation, security, and long-term impact.
Challenges and best practices in healthcare web development
No web development project comes without challenges. However, healthcare web development is complex due to stringent compliance needs and a diverse user base. Here are some common challenges that we, at Anglara have combatted successfully:
Category | Problem | Solution |
Data Security | Keeping patient data secure is one of the most significant challenges in healthcare web development. Sensitive health information, if compromised, can lead to severe financial and reputational damage. The shift to electronic health records (EHRs), increased use of mobile devices, and cloud-based solutions have expanded the attack surface for cybercriminals. | To mitigate these risks, healthcare organizations should implement robust data encryption methods, both for data at rest and in transit. Regular updates and patch management are crucial to protect against known vulnerabilities. Multi-factor authentication (MFA) and role-based access controls can help ensure that only authorized personnel can access sensitive information. Additionally, organizations should establish a strong incident response plan and conduct regular security training to keep staff aware of the latest threats and security practices. |
User Adoption | Even the most secure and well-designed healthcare web app can fail if it doesn’t achieve user adoption. Healthcare providers and patients may resist new technologies due to perceived complexity, lack of familiarity, or concerns about data privacy. Low adoption rates can render an app ineffective and undermine its intended benefits. | To encourage user adoption, healthcare web development should prioritize user-friendly interfaces and seamless integration with existing workflows. At Anglara, we provide comprehensive training and support for healthcare providers during the transition. For patients, healthcare providers must focus on clear communication about the benefits and security measures in place to build trust. Incorporating feedback mechanisms and iterating on the app’s design based on user input can also drive higher adoption rates over time. |
Scalability | As healthcare organizations grow or experience sudden increases in demand, as we strive for our clients with our projects, their healthcare web applications must be able to keep up. Scalability issues can lead to performance bottlenecks, system downtime, and compromised user experiences, especially during peak times such as public health emergencies. | To ensure scalability, your healthcare app developer should build on a flexible architecture that supports cloud-based scaling. This allows the web application to handle increased traffic without sacrificing performance. At Anglara, we also implement load balancing and optimize database queries to further enhance the app’s ability to scale. |
Real Life Healthcare Web Application Example
Have you used MyChart’s web application? It’s the top healthcare web application with a 4.4 rating on G2 and is used by more than 190 million patients.
Choosing Features of Your Healthcare Web Application
The reason behind MyChart’s popularity is its comprehensive feature set that makes it an all-in-one platform where users can view their medications, test results, upcoming appointments, and even manage their medical bills.
The web application also facilitates secure communication with healthcare providers, enabling patients to schedule appointments, request prescription refills, and engage in telehealth consultations—all from a single interface.
Well, that right there is a good selection of features to include in your healthcare web design, offering simplified healthcare management for both patients and providers.
After over six years of experience and watching various healthcare web development trends come and go, we’ve made a list of seven evergreen features your healthcare web application should consider.
- User profiles – Give users access to a centralized repository for personal contact information, medical history, details about previous visits to doctors, and any concerns raised by the patient.
- Appointment scheduling and management – This allows users to quickly access a doctor’s calendar, select an available time slot, and get doctors to confirm these appointments directly through the app.
- Doctor profiles enabled by search and filter – Let users search for and select the best doctor for their treatment, filtered by criteria such as rating, specialization, experience, and service type.
- Online payment systems – Include online payment systems that facilitate quick and hassle-free payments for services through gateways like PayPal, Google Pay, Stripe, and credit cards.
- Patient portals – Provide users with 24/7 access to their health data, medical advice, appointment scheduling, and other forms of assistance.
- Notifications and Alerts – Send automated reminders and alerts for upcoming appointments, medication schedules, and other critical health-related activities with notifications and alerts.
Online Consultation – Enable patients to connect with healthcare providers through video calls, chat, or voice calls for real-time medical advice without needing to visit a healthcare facility.
Healthcare web development cost
For all who plan on a healthcare web development project, the burning question is how much it will cost.
The cost of healthcare web development can vary significantly depending on various factors, like the type of design and functionalities, integrations and tech stack used, time to market, and overall complexity. The more complex your project, the higher the cost gets.
Custom features and a unique, user-friendly healthcare web design take time to build. Depending on the hours put in, the overall cost may vary. Here’s a table of how much time different features take to build:
Feature / Functionality | Estimated Time Required |
Secure login and access control | 80–120 hours |
Medical records and patient dashboard | 160–240 hours |
Scheduling and appointment system | 120–200 hours |
Video consultations & virtual care | 200–280 hours |
Payment processing and billing features | 160–240 hours |
Business analysis and feature scoping | 100–150 hours |
Quality assurance and testing | 120–180 hours |
Finally, the development cost depends on the location of your healthcare web development team since different countries have different standard rates. For example, US professionals operate at a standard rate of about $150 per hour, whereas a European team would charge around $100 per hour.
So, in the US, a basic website with essential features costs approximately $30,000. With increasing complexity and more advanced features, it may surpass even $150,000.
Based in India, Anglara professionals can offer significantly more competitive pricing tailored to your project’s specific requirements. Our standard rates start at just $35, get work without compromising on quality.
Our team works closely with you to understand your needs and provide a detailed estimate, ensuring transparency and alignment with your budget. After discussing your specific needs with our healthcare web development team, you’ll know there’s a lot to gain at a much more affordable price when we draw up an estimate for you. Sign up for a free consultation to discuss your project and get a personalized cost estimate.